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Facebook and Instagram moderators were invited to adopt a more proactive attitude towards users who believe they are minors
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Facebook and Instagram have urged their moderators to take a tougher stance against users who might be children.
Those responsible for overseeing these large social networks have been ordered to close the accounts of those who they suspect to be minors. 13 years old, according to TechCrunch even though the account was reported for another reason. Previously, Facebook would only erase the accounts of children under 13 years old if someone posted them for that particular reason.
The policy change came after Channel 4 – a British television channel – aired the documentary on Tuesday night. Inside Facebook: The secrets of a social network (which could be translated: Inside Facebook: The secrets of a social network). The documentary features an undercover journalist who becomes a content reviewer for Facebook through CPL Resources, a Dublin-based company. In the documentary, one of these moderators says that they were told to ignore users who appear to be underage.
Users whose account is closed must prove their age with official credentials to retrieve their access. Similarly, Facebook described the update of its rules on minors in a blog responding to the documentary Channel 4.
Facebook declined to comment beyond the publication on the blog.
The documentary also showed how some very Right Pages on Facebook managed to avoid being wiped out by a process known as the "Armored Review", which the company renamed Cross-check so that the name better reflects the process.
In April, he updated the Messenger Kids application – specifically designed for children under 12 years – adding a "sleep mode" that allows parents to set the parameters in which children You can use the application.
On Thursday, the company detailed how developed its IT infrastructure to support the 2,200 million people who use the platform.
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