Sernac details the registration process to receive the 7 thousand pesos of toilet paper | Economy



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From this Tuesday, July 3 and up to September 30, the term will be extended so that people who are not monthly beneficiaries of the IPS or Bank clients of the Bank of State, register on the website www.micompensacion.cl, and so they can collect the 7 thousand dollars corresponding to the compensation for the collusion of toilet paper .

According to the Sernac, it is a universe of about 3 and a half million consumers ] those who have to register to withdraw the money from August 1, surrender in any place of CajaVecina, where they can opt for the transfer.

Consumers who are monthly beneficiaries of the IPS (about 2 million people) or Banco Estado customers (about 9 million users) will receive the compensation payment automatically, without the need for any payment. registration, from that date according to a schedule that will be reported.

How to register [19659] 005] The "general public" group will have a period of 3 months to carry out this procedure, that is to say that it will be possible Register from 3 July until 30 September . The first time you complete the process, you will have money in advance.

Consumers can register from any computer, mobile device or mobile phone with Internet access . means described above, people can register in the regional offices of Sernac or in one of the 198 municipal offices of attention to the consumer. They can also visit one of the 175 offices of ChileAtiende IPS located throughout the country; or the 471 outbuildings of BiblioRedes with Internet that exist on the national territory.

Step by step:

At the time of registration, consumers must enter their Rut and click on the security filter "I am not a robot".

Users can then register by answering a few security questions.

Once this process is completed, consumers must opt for the method of payment. which wants to receive his compensation . There are two alternatives: CajaVecina and the personal account of another bank.

When selecting CajaVecina, there is no transaction cost. If the person chooses to request that the payment be transferred to their personal account at another bank, they will have to pay a fee of $ 300.

Once this process is completed, consumers will be registered to receive compensation.

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For security reasons, Sernac recommends that at the time of registration, users enter the site name directly from the browser, avoiding to open links from other users. Other technology platforms, such as social networks, electronic emails, among others.

It is important to note that, during the registration process, no consumer badociations BancoEstado, Sernac, or Odecu and Conadecus call consumers by phone, nor do they send e-mails. or WhatsApp messages requesting personal data and / or bank pbadwords to deliver the money.

In case of detection of an irregularity or a situation Sernac will coordinate with the Chile Investigative Police (POI) to present the respective complaints to the Prosecutor, and thus ensure the proper procedure. defense of consumer rights

Payment begins

Effective August 1 payment of money to all consumers will begin.

The specific deadlines will be determined by schedules of each of the groups:

IPS Beneficiaries: They will automatically receive the money in the settlement of August.

BancoEstado customers: The money will be deposited in their accounts or checkbooks according to a payment schedule that will be available at www.micompensacion.cl.

"General Public": Depending on the method you have chosen, this group of consumers may withdraw the money from endo to any local CajaVecina, until the date indicated when listing in alphabetical order, and will be available for a period of 6 months.

In case of opting for the transfer, the amount will be deposited in the personal account has been indicated within a maximum period of 10 days.

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