Cancer patients demand better care from Coomeva in Bucaramanga | Bucaramanga



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Delays In Assigning Appointments And Delivery Medications Are Some Of The Situations that must be experienced daily by oncological patients affiliated with the EPS Coomeva in Bucaramanga.

After several months of not presenting a solution to this situation and as a sample of indignation, some of them. among them decided yesterday morning to make a peaceful demonstration in the park of San Pío.

Because many patients are not healthy to do outdoor activities, their relatives came to represent them

That was reported by Gloria Amparo Arias, a bad cancer patient, who had two years battling this disease.

"In many ways, we asked for it. EPS attention, in my case, I come from five guardianships to ask for medication and the situation is the same, it is not now, "said Amparo

You may be interested:" We are tired of the bad EPS management: Víctor Castillo

Ms. Gloria commented that between November and December of the previous year, she had to wait for the drugs and that, this year, her medications were delayed. About a month and a half.

"I have finished the process, and I should have finished, but the drugs are delayed."

In addition to the delays, what is bothering patients, is that # & # 39; 39 with the change of IPS, feel that they have no support, or who to turn to.

"It's that no one presents us his face, and when we ask for something or claim, they make us walk upstairs and no one gives us reason," says Gloria .

The situation of Gloria Arias, also suffer from 20 more patients and oncology, which are in different phases of the disease.

"For us it is very complicated, because it can give us a relapse, some partners have worsened," said the patient.

Table of Work

On the other hand, Flor Alba Arias, Regional Medical Director of Coomeva in Santander, explained that after the protest, they talked with the patients to find out about the needs.

We were able to confirm that the disagreement came from the change of IPS that occurred a few months ago, "said Arias.

See also: He has leukemia and has been waiting for a month that Medimás to Bucaramanga book a drug [19659004] According to the director, it was defined that a working table will be set up to address these issues with the provider and, thus, improve the quality of service to patients, especially those in this program

According to Flor Alba, oncology patients are currently being treated by the National Center for IPS Oncology, in the Master Cancer Centers and in the Chicamocha Oncology Clinic. "This change was made in the purpose of providing a complete health service, "said the director.

For the time being, patients expect this new work table to stop presenting these problems.]

"This is not a problem now nant, we asked him several times and in many ways, a companion of the program died recently, in the demonstration we were accompanied by the mother, and in the case of her, there was negligence of EPS by not giving her treatment and medications in a timely manner, "said Gloria Arias.

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