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Epson, world leader in digital printing and image offers via Epson University its renewed educational website, courses and interactive materials to promote the training of its distributors, partners and points sales in Latin America. The new site has 15 courses available in Spanish, Portuguese and English, that will help sales agents improve and broaden their knowledge of the portfolio of products available for their markets.
"It is very important to train our sales professionals and distribution partners to know the products they need to deliver the best customer experience, which is why we are excited to offer the Epson University platform as a tool to help them learn to grow and be more successful. " commented Andrea Wong, Associate Director, Content & Web Analytics.
Some new courses will be available they include sales training for new headlamps for educational, business and educational centers, in addition to the new range of products. Printers from EcoTank
Epson Latin America also started producing webinars where product experts can present product training and live sales in the region, giving attendees the opportunity to ask questions and get answers. These webinars are also recorded and recordings are available at Epson University. Topics covered in the webinars include point-of-sale printers, home cinema projectors, professional inkjet printers, and robots, which provide more complete customer service. And they are developing thematically as Epson Print Admin and EcoTank
Epson seeks to improve the performance of external and internal sales professionals, and encourage the best students, so that they will facts ] quality surveys and periodic awards.
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