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The artificial intelligence manages the call center of customer service !, For the first time .. The artificial intelligence manages the call center for customer service !
Our News Newspaper A global insurance company intends to start using Google's "Duplex" program, which allows artificial intelligence to manage and operate. A full service customer center by phone, using human voices in his services
and preferred not to disclose his name or position Google's offer. While the latter announced that he has not tried "Duplex" in practice in the field of customer service communications up to now, but intends to do it soon.
Source: Arabic.rt.com
Learn more about this topic at the following links:
Ajel.sa: Without employees .. "Google" launches a program to manage customer service centers [19659005]
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Our news newspaper, for the first time, artificial intelligence is managing a call center customer service! Follow us on our social networking sites to receive news.
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