"International Trade" investigation into a complaint "accounts of differences" a customer in Alexandria

CIB said it received a complaint from one of its customers at a branch in Alexandria regarding the existence "differences in account balances".

He said Thursday in a statement that he "is now taking all necessary steps to review all banking in the branch to find out the truth of the case".

CIB stated that it has informed all concerned parties and relevant regulators, led by the Central Bank of Egypt.

Some comments on social media reported yesterday that a bank official had smuggled a large number of accounts receivable to Abu Dhabi. "Over the last 40 years, Commercial International Bank (Egypt) has confirmed its leadership in the Egyptian private banking sector and consolidated its position as a trusted bank in the financial services market.

A source at the bank said: "On Tuesday night, we received a complaint from an individual customer regarding the existence of a discrepancy in the balances of his account in one of the bank branches in Alexandria. The necessary steps were taken immediately to review all banking in order to know the truth about the customer's complaint regarding his personal account. The investigation is continuing on this case to settle the case as quickly as possible with the customer of the complaint.

The source confirmed that "Bank Trust" is not just a slogan of the bank's marketing campaign, but also an embodiment of the values ​​and principles of the bank. In their constant quest to maintain and develop customer deposits.