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File photo – Hostess introduces Samsung's new S9 (R) and S9 Plus devices after a presentation ceremony at the Mobile World Congress in Barcelona, Spain on February 25, 2018. (REUTERS / Sergio Perez)
Some Samsung Galaxy phone users are troubled by an email problem that seems to send random photos.
The result is that random messages would be sent via the Samsung SMS application. "If you own a Samsung phone and you use the default Samsung Messages app for all your email needs, you can check your gallery to make sure you do not have any embarrbading photos," reports Android. Central. [19659005Usershavecomplainedabouttheproblemsoftheusers'rightsofRedditandSamsungTheproblemwasfirstreportedbyAndroidCentral
A spokesman for Samsung told Fox News that the company had not found any problems so far.
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A Reddit forum was shocked when his entire photo gallery was sent to his girlfriend while he was sleeping. Another user said that happened on both his phone and his wife's phone.
The scary part is that there is no evidence on the phone messaging application of the sender of the photos sent.
Up to now, problems have been reported on the Galaxy S9 and Note 8, two of Samsung's newest phones.
Speculation for one of the causes is centered on RCS, or Rich Communication Services, e-mail updates. It is expected that RCS will eventually replace traditional SMS text messaging.
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For example, T-Mobile recently released a RCS update. A user on the Reddit forum said that email has become "very buggy" after the RCS update on T-Mobile.
One possible way to avoid this is to go to Settings -> Applications -> Samsung Messages -> Permissions -> Storage. Then disable the permission to access storage, according to Android Central. Another suggested solution is to switch from the default Samsung email application to the Google email application.
"Samsung has looked at this issue in the last few days, but no hardware or software issues have been identified in this particular case," a Samsung spokesman told Fox News: There have been no known customers in the world, we will continue to investigate this problem. We encourage all customers who have questions or concerns to contact their customer service center. -Samsung. "
When asked, T-Mobile said to contact Samsung about it.
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