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Blancco, a repair of Mobile Devices The badyst company has released its report on the state of repair and security of mobile devices in the first quarter of 2018. This report gives an overview of how smartphones refurbished manufacturers report that most Android devices have performance issues, while iPhones face connectivity issues.In addition, headset / microphone issues are seen on iOS and Android devices in mobile service centers.
The company also points out that Samsung's devices are most often subject to repairs and have a failure rate of 27.4%, followed by Xiaomi with 14.2%. According to a report from Counterpoint Q1 2018, Samsung shipped 78 million devices and captured 21.7% of global market share. Thus, more of his devices sent for repair makes sense. However, the arrival of Xiaomi in second place with 14.2% of its devices sent for repair is surprising. According to the same counterpoint report, its market share was 7.5% in the first quarter of 2018, which means that the default rate of Chinese manufacturers is surprisingly higher, suggesting that its phones Mi and Redmi are more prone to failures .
"With data collected from both iOS and Android devices for wireless operators and device manufacturers for Blancco tests and erasures, we've learned that resellers and mobile processors need to keep an eye on Samsung devices, iPhone 6 and 6s. ", concludes Blancco's report.
The report indicates that Android phones are the most exposed to performance issues (34% of cases), followed by problems with the camera (14%). The next pain point for Android devices is the microphone, followed by the hampered battery charge and the speaker features. For Apple phones, there is no problem with performance. However, most of the problems encountered on iOS devices are related to connectivity like Bluetooth (9%), Wi-Fi and headphones (8%), followed by mobile data and the receiver. In addition, according to the report, the iPhone 6 and the iPhone 6s are Apple's "best performing iOS devices" with a failure rate of about 22% and 16% respectively .
<! – commented on @ July 6, 2016
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