How to personalize the tickets of annoying resellers

Giant anger, great anger at Ed Sheeran in Berlin: Hundreds of fans would have been denied entry to the concert by Ed Sheeran at the Olympic Stadium. The reason: they had bought their tickets through resellers, such as Ebay or Viagogo – and because the cards were personalized, they were not allowed on the concert ground.

"Custom" means: The name of the buyer is on ticket. The first buyer and who wants to enter, must present his identity card. In the UK alone, Ed Sheeran canceled up to 10,000 tickets sold at the black market at appalling prices

Ed Sheeran in Gelsenkirchen: How to Customize Tickets

How can I get the reconfiguration now? still, three days before the first Gelsenkirchen concert, cooked? "In general, such tickets are not invalid, but they must be personalized", confirms Christian Steinhof, spokesperson of Eventim and quoted by the "WAZ".

The problem is probably less. But that only the original buyer can make the new reservation – "it is our contractual partner", as it is called Eventim.

This means that contact with the seller must be made – it should not be easy in every case.

Tickets for sale in Gelsenkirchen

So maybe bite into the ball, as many did for the Berlin concert: buy a new ticket right away, in official presale . So you spent a lot more money on Ed Sheeran than you could have hoped for – but a bad surprise prevents you from entering the Veltins Arena