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According to a support page (spotted by Ron Amadeo, AP editor alum / Ars Technica), Google will replace the new battery-powered Nest Cam and newer and older Nest Doorbells if they are stolen. Google reserves the right to say “no” if things look dodgy and you have a few roadblocks to jump through, but it should make sure that you don’t lose $ 180 if someone runs away with your new camera or your new doorbell.
Google says they’ll replace your Nest camera for free if someone steals it. https://t.co/G7WfpINFX1
At least someone thought of that I guess but like, why not just connect the camera to the mount? You still need to screw the bracket into the wall.
– Ron Amadeo (@RonAmadeo) August 5, 2021
Details and requirements are documented on Google’s support documentation here, but in essence all you need to do is file a police report for the theft and send it along with your replacement request within. 30 days after the flight. Google can technically say no for any reason, but it appears to be reserved for cases where fraud is likely. Replacement also does not cover theft of packages during transit or delivery, and Google may choose to replace yours with a refurbished model.
While most older models are not covered by this benefit, one is. Both the new Nest Cam Magnetic Battery and the Nest Doorbell Battery are being replaced by theft, and the old wired Nest Doorbell (formerly known as Nest Hello) is also covered. So, owners of this 2018 model can also rest in the knowledge that they will have a replacement if someone flies with it.
If theft is an issue, that $ 15 holder may be easier than waiting for a replacement.
Google will also sell an optional $ 15 anti-theft mount for the new battery-powered Nest Cam. It’ll cost more, but it might be easier than waiting for a device to be replaced if you’re actively concerned about theft. Since the included mount is magnetic, it will be quite easy to take off with it, although I think it’s unlikely that a thief could actually use a stolen camera.
Both Ring and Arlo apparently have similar post-theft replacement policies, although each has their own exclusions and conditions. Blink specifically excludes protections or replacements against theft and vandalism, although this is no longer relevant.
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