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The General Secretariat for Trade and Consumer Protection imposed penalties on debtors during the first six months of 2018.
A total of 21 administrative sanctions were imposed for a total amount of 160,500 euros, frequency of calls, misleading information, deviations from creditors' orders – because they often use contact phones that have not been reported by borrowers, but they have generally been found by the public phone directories , the call to a workstation without being the only phone number, the notification of debts that have not elapsed for 10 days, the information without prior identification of the debtor, the extraordinary information charges,
In order to protect the general public, the General Secretariat for Trade and Consumer Protection will set up a working group for to identify the needs of improvement of the law 3758/2009 "Information Society and other provisions", as modified by the law 4038/2012
The results of the group will be consulted with the stakeholders so that the provisions amending law 3758/2009 will be submitted to Parliament
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