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In the news that will be a relief for any streamer who has ever been targeted on Twitch, the video streaming site unveiled a new set of tools this week was aimed at preventing “hate raids” and other harassment. The so anticipated The features give creators and moderators greater control over Twitch’s chat by allowing them to exclude users based on their account phone number and email checks.
Twitch is also trying to fight bans evasion. While users will still be able to verify up to five accounts with the same phone number, if one account is banned site-wide, all other accounts connected to that phone number will also be banned, making dodging more difficult. The same rule applies to channel-wide bans: Streamers and their mods can ban all accounts linked to a phone number or email address at the same time.
How to use Twitch’s new security features
These tools give creators and their mods a flexible range of verification-based options to control chat access. Here’s how to set them up.
Activate the new tools: The default setting for new features is “off”. Here’s how to flip the switch.
- Creators can access new features under Dashboard > Settings > Moderation
- Mods can access it through chat > “Manage moderation settings“
Choose your restrictions: The new features allow you to choose the levels of access to your chatters. Phone and email verification may be required for:
- All accounts
- Talkative for the first time
- Chatters with accounts less than an hour, 1 day, 2 days, 3 days, 1 week, 2 weeks, 1 month, 3 months, or 6 months
- Chatters followed for less than 10 minutes, 30 minutes, 1 hour, 6 hours, 1 day, 3 days, 1 week, 1 month or 3 months
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Define exemptions: If there are any types of accounts that you want to exempt from the new features, you can do that as well. You can exempt:
- VIP
- The subscribers
- Moderators
Check the rest of your security settings: These aren’t the only anti-harassment tools Twitch offers creators, so take a look. Twitch’s tips for tackling targeted attacks and harassment To make sure you do what you can keep bad actors out of your chat.
What users need to know about Twitch’s new security tools
If you find yourself banned from your favorite streamer’s chat, it may be because they’ve started using these new security features. Here is what you can do.
Check your accounts: If your account is not verified by a phone number, you will be prompted to connect your cell phone when you try to use a chat that requires it. You will only need to verify once, and this will apply to the entire site.
Get used to prowling: You cannot verify Twitch accounts with a landline or VOIP, so if you don’t have a cell phone you will be excluded from chats that use the new features (unless you are on the list of exempt user creators. ). But you will still be able to watch streams.
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