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Apple Inc. announced on November 9 it found problems with some of its products iPhone X and 13 inches MacBook Pro and announced that the company would repair them for free.
Repair deals are the latest in a series of product quality issues over the past year, while Apple has raised prices for most of its notebooks, tablets and phones to new heights. Its high-end iPhones are currently selling at $ 1,449 and its best iPad at $ 1,899.
The new iPhone from Apple X is exposed at the Apple store in New York. Image: Reuters
Apple said the screens on the iPhone X, marketed in 2017 at a starting price of $ 999, could encounter touch problems due to a component failure , adding that they would replace these parts for free. The company said that this only concerned the original iPhone X, replaced by the iPhone XS and XR released this fall.
The screens of the phones concerned may not respond correctly The Californian company in Cupertino, California, said the phone could react even if it was not touched.
For 13-inch MacBook Pro computers, a problem could result in data loss and storage disk failure.
Only a limited number of 128GB and 256GB SSDs on 13-inch MacBook Pro sold between June 2017 and June 2018 were affected, said Apple . website .
Last year, Apple launched a mbadive battery replacement program after recognizing that a software update to help some iPhone models cope with aging of the battery slowed the performance of Phones. The imbroglio of the battery has led to investigations by US lawmakers.
In June, Apple announced that it would offer free replacement of keyboards for certain MacBook and MacBook Pro models. The keyboards, introduced by Apple in laptops from 2015, had sparked complaints about social media for the noise caused when typing and for an unexpected malfunction. Apple has changed the keyboard design this year by adding a layer of silicone under the keys.
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