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Google Duplex, which is an AI technology, is a concern to the public for its exceptional ability to sound like a real human in conversations.
To avoid the concerns of Duplex AI taking over human jobs, Google recently clarified that the focus is on consumer use cases where people use it to call businesses and not the reverse, reported CNET
.
A Google spokesman said that some "companies could explore ways to use technology on their own". "It's important that we get the experience for both people and businesses and we take a slow and measured approach by integrating the lessons and feedback from our tests," said Google spokesman .
follows after an insurance company reportedly ruminated the use of AI Duplex on behalf of businesses to talk to people.
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