Freshworks raises 100 million dollars in funding led by Accel, Sequoia

Freshworks Raises 0 Million Financing Led by Accel, Sequoia

The SaaS Freshworks Software Company announced Tuesday that it has secured $ 100 million in funding co-led by Accel and Sequoia, with participation of CapitalG. With this, the total amount raised from Freshworks has reached $ 250 million

The cash injection will be used to further develop Freshworks' global operations as well as to continue investment in its integrated SaaS platform.

He hired the former vice president of finance and treasurer of AppDynamics, Suresh Seshadri, as his chief financial officer.

Girish Mathrubootham, co-founder and general manager of Freshworks, said, "When we launched Freshworks in 2010, we were a single-product company. offering better customer service software and easier to use than what was on the market. Since then, we have increased our annual recurring revenue by $ 100 million and built a complete SaaS platform where our products – Freshsales, Freshdesk and Freshservice – work together seamlessly without the need for additional integration resources or consultants to simplify the software. Freshworks provides businesses of all sizes with SaaS solutions that facilitate communication between customer support professionals, sales people, and marketing professionals to better serve customers and collaborate with team members to resolve issues. customer problems.
Freshworks, including NHS, Honda, Rightmove, Hugo Boss, Citizen Tips, Toshiba and Cisco.

"With the addition of Suresh leading our financial management and strategy towards a free cash flow path and our last – and likely last – private financing in place, we believe we have a unique opportunity to continue." attracting customers from all over Since its last round of financing, Freshworks has made several technology acquisitions to further strengthen its product offerings.

Sameer Gandhi, a partner at Accel, said: "Freshworks has built the only plate Customer engagement platform that elegantly meets the needs of a business of any size with modern, intuitive and affordable software. We are convinced that the Freshworks approach is the way forward for companies looking for a better approach. "

" Sequoia initially supported Freshworks in 2016 and has not hesitated to double its investment, "said Mohit Bhatnagar, director of Sequoia Capital India Advisors.

Seshadri, the new director company, has already helped AppDynamics prepare for its IPO before its acquisition by Cisco in 2017: "Embarking to work with Girish and the rest of the management team is an incredible opportunity and I am confident that we are well positioned to reach the next phase of Freshworks' expansion. "