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If you woke up this morning and your Google Home device was not working properly, you were not alone: users were not allowed to interact with their Google-based smart devices and no resetting or editing options did not solve the problem.
There is now a patch in place. Google reported this afternoon via Twitter that you can restart your Google Home or Chromecast device to make it work immediately, or wait a few hours for the hotfix to start automatically.
We have a fix for Google Home and Chromecast. It will be automatically deployed in the next 6 hours. To restart now, reboot your device → https://t.co/CM4ov63F46. Thank you for staying with us!
– Made by Google (@madebygoogle) June 27, 2018
The problem seems started this morningand prevented the user from completing any interaction with the device. According to a discussion thread at r / GoogleHome subreddit, the Google Home, Google Home Mini and Chromecast devices were affected and problems appeared to be spreading around the world, with reported problems in the United States, Brazil and in Indonesia as well as in other countries.
It was pretty obvious if one of your devices was suffering from the problem. If you use Google Home, the commands "hey, google" are followed by messages indicating that the home device is not yet set up, that a problem has occurred or that there is a problem occured. If you were using a Chromecast, you may have noticed that it was not detected for streaming. by many anticipated complaints – or that he simply refused to start.
We can confirm that some of our Google Home devices are buggy, but it's important to note that not all of them have been affected. A Reddit commentator suspected that a recent update to add spanish could have caused the problem, and noted that their units were fine until the update dropped more. early.
the Made By Google Twitter account was inundated with questions on the issue, and issued the following statement earlier today on a potential solution:
Hi, thank you for reaching out – we are already aware of it and we are working on it. We will keep you informed as soon as we have a fix.
– Made by Google (@madebygoogle) June 27, 2018
The interconnection of various smart devices is a real Achilles heel for many businesses because their nature means that a problem can spread throughout the ecosystem before anyone can notice it. Still, Google's smart home devices have been relatively stable compared to Alexa, who recently told users "every time I close my eyes, all I see is people who die" and burst out laughing for no apparent reason.
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