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The study also revealed that errors in response to fraud management resulted in two types of corporate losses. It is based on consumer attitudes and perceptions.
The results of the report identify two groups of consumers, namely Digital travelers and Digital pragmatists.
As for Digital travelers dominate developing economies and put security first.
Waiting Digital pragmatists is a country that tends to come from a more mature economy, so be more careful and concerned about the level of security.
"Know the difference between Digital travelers and Digital pragmatists important for companies because they react in different ways to fraud, "he said.
For this, the company must have quality information about the consumer in order to properly verify the transaction.
Studies show that 45% of respondents agree to share personal data about the company for this purpose.
Nevertheless, consumers are also selective in sharing their information with the company.
Another 4.5% of respondents said they had provided inaccurate information to prevent the disclosure of personal data.
For your information, this report is based on surveys conducted in ten markets of Asia-Pacific, including Australia, China, Hong Kong, India, Indonesia, the United States, Japan, New Zealand, Singapore, Thailand and Vietnam.
This report wants to see how companies finance and deal with fraud from the consumer's point of view. In addition, this report is also used in addition to the Fraud Management Insights 2017 report.
(Dam / Jek)
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People can now do all the activities in traditional markets only through online applications on smartphones only.
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