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"We can not call people and say:" Hey, ask your friends or family to pay the debt. It was a big mistake, and even illegal, "he said at a meeting in the Kuningan region south of Jakarta on Wednesday (25/7).
Garg says Kredivo considers the rules and privacy to be very serious. compromise on the user data.
When billing Kredivo users, Garg explained that the user would first receive an automatic reminder to make payments to his Kredivo account. If the user does not make payment, the user will be called by the Kredivo to remind the user of his payment
If within 30 days the user does not not made payment, a field agent will meet the user. Garg also ensures that these field agents are people trained to collect payments in a professional and regulatory manner
"In everything we do, we do not do it just as we work according to the standards of banks and institutions We have a very strict standard on how we operate, "he said.
Seen from the business model, RupiahPlus and Kredivo have different loan models. RupiahPlus offers direct loans from funds while Kredivo has a peer loan system that allows users to borrow money from other parties through its platform
RupiahPlus was trapped in cases related to the user payment billing process.Several unscrupulous individuals committed violations of standard operating procedures (SOPs).
RupiahPlus previously admitted if she accessed the contact list, location, camera and short message from the borrower. (age)
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