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VIVA – Indonesia Financial Technology Fair 2018 which took place at Taman Anggrek Mall, Jakarta, from 13 to 15 July 2018, and which becomes the introduction of the Financial Services Authority to the consumer protection manual [19659002] financial services. Industrial players belonging to the Indonesian Fintech Association (AFTECH) must comply with the consumer protection codes
The director of license and supervision agreements Fintech of the Financial Services Authority, Hendrikus Pbadagi, fully supports and appreciates the badociations and organizers of these companies. "Consumer protection can be achieved through socialization in various fields, not only Java, people should know and understand what is fintech, but also benefit from easier access to financing", he said Friday in Jakarta. July 13, 2018.
Educating the public in the financial sector is not only the responsibility of OJK as regulator, but also industry players, including fintech players who have facilitated setting up various public finance
Hendrikus said that people need to know p products and services that are legal and supervised by regulators, so that they can avoid fraud or financial misdemeanors.
Debtor or borrower clients can obtain alternative financing other than conventional. Hendrikus also reminded the public of the risks of borrowing money by Fintech. Consumers engaging in online applications need to understand the risks.
"Be an ethical consumer, good, honest and not misleading Organizers must be fair, non-arbitrary and transparent," says Hendrikus
. When there are consumers who have bad ethics, the organizers can report directly to OJK or AFTECH. Data on non-compliant consumers will be collected in a database
. The consequences will be disseminated to all financial companies. While the consumer will be difficult to make loans in all financial companies. FinTech organizers can also call 157.
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