Apple has worked hard to create an aura of invulnerability around its products, especially the iPhone, it is sold as the best smartphone that you can buy, with advanced engineering, which will always be there for you.The truth is the perceived advantage of the I & # 39; iPhone compared to other devices in terms of reliability and repair no longer exists. 1965-9005] Apple CEO Tim Cook, speaking at the Worldwide Developer Conference ( WWDC) Apple at the San Jose Convention Center (Photo: Josh Edelson / AFP / Getty Images)
carriers and handset manufacturers, allows a direct comparison between the repair rates of Android handsets and iOS handsets (PDF Link).
In the three main regions of Asia, North America rd and from Europe, Blancco experienced a similar failure rate of Android and iOS handsets, respectively 14% and 12.5%. Although there are variations on a regional basis, and some devices record notoriously high failure rates (with the iPhone 6 with a 26% failure rate), the trend between handsets is of a very similar quality level.
Blancco, iPhone vs Android failure rate (Blancco) Blancco
Because chess tend to take a long time to appear, the iPhone 8, 8 Plus and iPhone X handsets are not yet included in this chart, and the family of the iPhone 7 is probably entering the clumsy period 18-24 months. Currently, iPhone 7 phones are sitting around the average failure rate, but the iPhone 6 and 6S are significantly higher at 21% and 18%.
Apple is currently going through a difficult period with more hardware defects appearing on both iOS powered hardware and macOS. Should Cupertino be satisfied with the "average" failure rate of the industry or will it seek to be considered a more reliable device?
The secret and reluctance to talk about warranty issues such as the iPhone's weak battery problems with the MacBook butterfly keyboard, or circuit board problems affecting the display, suggest that & # 039; Apple should be careful in leading its marketing with reliability and know-how.
Learn more about a key element of the new handsets iPhone X is in short supply …
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Apple has worked hard to create an aura of invulnerability around its products , especially the iPhone.It is sold as the best smartphone you can buy, with advanced engineering, The truth is the perceived advantage of the iPhone compared to others devices in terms of reliability and repair no longer exists.
Apple CEO, Tim Cook, speaks at the Worldwide Developer Conference of Apple (WWDC) at the San Jose Convention Center (Photo: Josh Edelson / AFP / Getty Images)
Data recently released by Blancco, a company that provides repair and diagnostic software for carriers and handset manufacturers, allows direct comparison of repair rates Android handsets and iOS handsets In the three main regions of Asia, North America, and Europe, Blancco recorded a similar failure rate for Android and iOS handsets: 14% and 12.5% respectively. Although there are discrepancies on a regional basis, and some devices record notoriously high failure rates (with the iPhone 6 with a 26% failure rate), the trend between handsets is of similar quality overall.
Blancco, iPhone vs Android failure rate (Blancco) Blancco
Because chess tend to take a while to appear, the iPhone 8, 8 Plus and iPhone handsets X is not yet included in this chart, and the family of the iPhone 7 is probably entering the clumsy period 18-24 months. Currently, iPhone 7 phones are sitting around the average failure rate, but the iPhone 6 and 6S are significantly higher at 21% and 18%.
Apple is currently experiencing a difficult time with more hardware defects appearing on both iOS powered hardware and macOS. Should Cupertino be satisfied with the "average" failure rate of the industry or will it seek to be considered a more reliable device?
The secret and reluctance to talk about warranty issues such as the iPhone's weak battery problems with the MacBook butterfly keyboard, or circuit board problems affecting the display, suggest that & # 039; Apple should be careful in leading its marketing with reliability and know-how.
Learn more about a key component of the new iPhone X handsets is in short supply …
