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Video: Microsoft reveals why some bugs are not fixed right away.
If you have one of the many types of Dell Alienware laptops that do not install the latest version of Windows 10, you are now Some Alienware laptops were among the devices that Microsoft was preventing from. install Windows Update April 10, 2018 and broadcast an error message about compatibility issues affecting hybrid laptops with discrete GPUs connected to the screen. Microsoft announced at the beginning of May that it was blocking the Alienware 13 R3, 15 R3, 15 R4, 17 R4 and 17 R5 models to receive the update because the installation could cause a problem with the screen black after resuming battery saver mode.
Alienware Support confirmed this week to Windows Latest that the April 2018 or Windows 10 1803 update is ready to be installed for the affected Alienware notebooks .
Unfortunately, Microsoft has not, as promised, updated its original post on its user forums to tell Alienware owners that the update is ready.
And based on a Reddit thread on the block, Microsoft seems to have solved the problem and unblocked the Windows 10 update at least two weeks ago. Another Reddit thread suggests that Microsoft made the update available a month ago.
Alienware users do not report any problem to install the update, so it seems that the block has been raised. Most users did not have problems after the update, but a small number reported black screen issues.
"It was successfully installed about two weeks ago and since then the 17R5 with 120Hz display can not come out properly," wrote an Alienware owner
"I'm going to start and the Alienware logo The screen is off and it sits right there. The problem was first reported as problems with dedicated GPUs. Some do not know what's going on. "[19659003] Microsoft touted last month that this Windows 10 deployment was the fastest since Windows 10 was released in 2015, reaching 250 million PCs in about two months.
While the update was causing a series of problems with the SSDs, Chrome and Avast antivirus, the company insisted that the rapid deployment was responsible as it used AI and telemetry data to monitor problems and block updates of some machines. .
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