Free Modem, Fastweb: "November 30, all the information to use other modems"



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Fastweb will adapt to the free modem resolution. The company informs us that it ensures the dissemination of all information on the site in time.

"On November 30, we will comply with Agcom's disclosure and transparency requirements set out in Resolution no. 348/18 / CONS, by posting on our website fastweb.it an information page containing the technical parameters of compatible modems for access to our services that can be used by our new customers.

Compared to other operators, Fastweb already provides this information to its customers because these pages are already present on the Fastweb website and will only be included in the additional information requested by AGCOM. In addition, compared to other operators, Fastweb provides free, for more than a year, the FastGate modem, the latest generation modem offering maximum national coverage and the highest Internet browsing speed on all connected devices."

In fact, to this day, a page of the Fastweb website explains how to use alternative modems to FastGate, as explained "In case of ADSL with VOIP phone (when the customer has the phone connected to the modem with VoIP gateway function), only the Fastweb modem can be used to ensure both the integrity and security of the network and features such as correct pricing of calls and traffic tracking".

This clause of December 1st can no longer be valid, Fastweb will need to provide VOIP identification information to users.

The Fastweb case is however very particular: as Fastweb points out, the modem benefits from a free loan and, above all, there is no activation: compared to TIM's TIM Expert and Vodafone with The "creative" activation that costs euro for 48 months, the cost of the Fastweb modem has been fully absorbed and has not been transferred to customers with other unnecessary costs.

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