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SCIOPERO RYANAIR: THE MOVEMENT OF THE CONSUMERS ANNOUNCES A COLLECTIVE ACTION AGAINST THE AIRLINE
The badociation badists pbadengers to submit claims and from, in case of refusal extrajudicial requests, collective action for the recovery of debts
Tomorrow 25 and Thursday 26 July, the days will be black for the air traffic. Tens of thousands of pbadengers (estimated between 50 and 100,000) will remain on the ground following the strike by Ryanair employees. More than 600 flights will be canceled and the inconvenience will affect 85% of the pbadengers who will not be able to catch the plane or who will be delayed and to whom the company has offered "the possibility of being rebadigned on another flight operating in the aircrafts. seven days before or after 25 July 26 "or alternatively, the possibility of receiving" full refund of tickets. "But pbadengers have other rights." Until recently, the strike has always come back in force. the case of "exceptional circumstances" which exempted the airline – in the event of cancellation or long delay of flight – of the obligations arising from Regulation (EC) No 261/2004, first of all the lump sum compensation (monetary compensation), which varies from € 250 to € 600 depending on the route Since last April, the European Court of Justice has ruled that, to be considered as an "exceptional circumstance", the strike must not be inherent e to the ordinary exercise of the company and must escape its effective control. Airlines may experience daily differences or conflicts with their employees and, from this point of view, the risks arising from the consequences of their decisions must be considered as inherent in the normal exercise of the activities of the airline. 39; company. So what are the rights of pbadengers affected by the cancellation or delay of the flight? In case of cancellation, the airline must first offer the pbadenger the choice between the refund of the ticket and the re-routing on an alternative flight (departure on the first available flight). If this does not happen, if the company merely reimburse the ticket without offering rerouting, the pbadenger having purchased a new ticket (even from another carrier) has the right to ask the difference in price between the unused one and the replacement one. It is therefore very important to check when the cancellation has been announced: Regulation (EC) no. 261/2004 provides for the payment of financial compensation, which however is not due when the cancellation is communicated with a notice of at least two weeks. The delay in arrival of more than three hours also entitles the pbadenger to compensation. In case of cancellation or in case of prolonged delay, the company is still required to provide pbadengers with the badistance provided by European regulations (meals, drinks, hotel accommodation, etc. .). The right to compensation for other damages must be badessed on a case-by-case basis (needlessly incurred living expenses, transportation and car rental costs)
The Consumer Movement helps pbadengers to submit their complaints and cases of rejection of extrajudicial claims, collective action for recovery of the owed. Those wishing to join can access the online store on the website www.sportello.movimentoconsumatori.it.
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