The Antitrust refines the Wind Tre signage on CODE

The telephone company must pay a fine of 600 000 euros

CODES "Satisfaction for a story that ends in favor of consumers"

Contracts relating to tariff plans of the telephone companies are often filled with contradict the advertising slogans on which are based whole campaigns

On the recommendation of the Association CODICI which protects and defends the rights of consumers, the Italian Competition Authority has published a provision inherent to an unfair commercial practice by the well-known Wind Tre telephone company, related to the promotion of All in Small, broadcast in the 2013-2017 period.

The advertising, indeed, reported the words "for ever" and presented offers "all inclusive", proposed in the badociated commercials, highlighting some seemingly advantageous economic conditions, compared to the contract term m 30 months month

Moreover, the tariff plan has been modified by the operator. For this type of practice, many reports have been received from consumers who have pointed out that the content of the proposed advertisements is misleading.

Wind who had promoted offers on favorable terms and then provided that they were modified shortly before the expiry of the contract. The question concerns the offers activated during the period 2015-2017, with a restriction of 30 months and subject to contractual modifications in 2017.

In the provision issued, the Authority defines the information relating to the conditions offered. in the plan All in Small. corresponding to the truth.

Satisfaction, therefore, of CODICI, for an event which ends with a penalty for the wind of 600,000 euros taking into account the gravity and duration of the violation [19659003] [19659003] "We are satisfied – said CODI national secretary Ivano Giacomelli – to learn how, in the face of our report to the Antitrust Authority, the incorrect practice has emerged that unfortunately many Phone companies are adopting in order to engage new customers.In this case – continues Giacomelli – The impropriety of Wind has been clear and it is right that the company be sanctioned for all customers and consumers who were deceived when they saw the rate change, by their operator, an unexpected and unjustified rate change ".