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KT announces additional compensation plans for its subscribers who have suffered damage due to a fire in the district office of Ahn. Depending on the type of subscription, you can be eligible for up to six months. The additional compensation plan has been expanded and expanded to cover the rewards announced on November 25th.
On November 29, KT announced a compensation plan for customers who suffered damage due to the unavailability of fire service in the fire department of Ahn Hyun's branch. Customers using the cable Internet will be exempt from paying for a total of three months, and customers using the PSTN will be exempt from the six-month fee. More than two to five months longer than the previous compensation, the reduction rate is higher.
On the 25th, KT announced that it would implement a one – month rate reduction for KT 's fixed and wireless subscribers who suffered from the fire.
Support for small businesses suffering from disruptions in communication will also be strengthened. KT moved from the Shinchon branch in Yongsan to run a "Small Business Support Center," which has been in operation since December 26th. In addition, an badistance service will be installed and operated in 29 regional bases, namely Eunpyeong, Seodaemun and Shinchon.
KT supports the LTE router due to delayed cable recovery via the service desk and receives a request for a general call forwarding service (pbad the call). KT said that on 28, 477 customers had received a mobile router for card payment support.
A fire broke out in KT Ahn, the governor's office in KT, on the morning of November 24, causing unrest in northwestern Seoul. KT mobile phone, landline phone, IPTV, Internet service, etc. Were lost in Seodaemun-gu, Yongsan-gu, Mapo-gu, Jung-gu, Eunpyeong-gu and Goyang-si in Gyeonggi-do.
Joint inspections of related institutions have been conducted, but the cause of the fire has not yet been revealed.
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