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Representative Kwon Baewoo The Hotel Parnas is a hotel company that has accumulated 30 years of know-how in the field of hotel management and service experience. Domestic owns and operates two 5-star hotels including Grand Intercontinental Seoul Parnas and Intercontinental Seoul COEX located at Samsung Dong. In Myeong-dong, the Hallyu Tourism Center, two Nine Tree brand business hotels operate.
Parnbad Hotel listens to customers' voices and systematically integrates them to provide the best service.
Customers can share their opinions through a variety of means, including customer satisfaction surveys, VOCs on homepages, social media and customer feedback sheets, which are reflected on the site by daily meetings.
IHG is the world's largest international hotel company with more than 5,000 hotels and more than 75,000 rooms in more than 100 countries and territories, with an operating contract with five-star hotels owned and operated by Parnas Hotel. Through the agreement, the limited hotel service standard is applied and managed in the same way to maintain high quality service. IHG reviews and updates service standards by badessing grievances on a semi-annual basis to flexibly reflect the critical services, customer needs and trends that need to be provided to clients, including the Chief Executive Officer. 39; hotel. It is shared throughout the hotel.
The Parnbad Hotel is the first hotel in the hotel to use the main ingredients used in all hotels in 2012 as part of the 'Local Food Project & # 39; Hanwoo Andong, Mungyeong dragon pig, anti-antibiotic chicken, I use it through the purchase. Every morning, hotel chefs participate in online auctions and use the freshest seasonal seafood at hotels. He is the first in the industry to present the strawberry dessert buffet, one of the most popular promotions of the spring season, and has led the trends and averages more than 10 gala dinners a year , introducing the gastronomic experience.
At the base of this campaign is a hygienic management system. We got the ISO22000 certification for the first time as a hotel in Korea since 2014 and have set up the system to prevent employee health problems and prevent health problems in order to avoid the 39, appearance of hygiene problems. In June 2012, we signed a sanitary inspection service contract with Korea Bureau Veritas as part of our customer satisfaction program through the management of hygiene, education and training. advice.
Parnas Hotel aims for sustainable management. At Earth Check, the first environmental benchmarking program for the first time in Korea, has reached the level of money for three consecutive years starting in 2011 and the level of gold for two consecutive years from 2014. and has been certified the first eco-friendly hotel in Korea by the Ministry of the Environment. In addition, in December 2016, the city signed a multilateral trade agreement to promote sustainable hotels in Seoul sustainable. Each year, he participates in the event "Turn off the lights of the world" and participates in the program of carbon mileage from 2007.
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