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A Starbucks employee was fired after the bartender mocked a stuttering customer while ordering a drink in Philadelphia
A Facebook message telling the June 27 incident was viral about social networks. ] According to the post, the client identified only as Sam had stammered by giving his name after ordering a drink at a Starbucks outlet.
He was later mocked by the barista, who replied, "Ok, Sss-sat." 19659002] "When he received his coffee, he was shocked to see that his name on the cup was written" SSSAM ", which was disrespectful," said the Facebook post of Sam's friend, Tan Lekwijit . The post also included a photo of the name on the cup.
Sam then wrote to Starbucks, who responded with a "fairly standardized e-mail" apologizing for the way the barista spelled his name and offered him a $ 5 gift certificate. "It's clear that Starbucks missed the point: it was about how you treat people with speech disabilities, not how you write names," Sam's friend wrote. 19659002] I am not able to do better than my friend and fight self-esteem and self-confidence … Get this kind of treatment from employees, especially service employees , just hurt them … and I ask Starbucks employees to do it. A day later, Starbucks responded in comments, saying it has "zero tolerance for discrimination."
Later, in a follow-up comment, Starbucks added, "The partner (employee) is no longer with Starbucks." 19659002] The company told BuzzFeed News that it was a "very fast decision" from the employee.
"I can tell you that there is no tolerance for this type of behavior, we took immediate corrective action and apologized to the client," said a spokesman. Starbucks' word. "
Spokesman also told BuzzFeed News that Starbucks Vice President of Operations Camille Hymes called Sam personally to apologize" direct "- The Straits Times / Asia News Network [19659009]
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