Find out if you qualify for TM Unifi and Streamyx Turbo speed upgrade

In order to update the internet in Malaysia, TM had announced a free upgrade for Unifi and Streamyx customers. For those using Unifi Fiber Broadband, existing customers will benefit from an upgrade from 10X up to 800Mbps, while Streamyx customers will benefit from a faster 2X speed. To inform its customers, TM has published a page in which you can check if you are qualified for the upgrade and when you get it.

Starting August 15th, TM will begin upgrading Unifi customers without additional contract. You can check if you are on the upgrade list here. You will need to enter your full name, your IC number and your Unifi or Streamyx ID (eg [email protected]).

If you are eligible, you will see a status that indicates that we are proposing an improvement in speed. When you click on "more details", it also indicates the planned date for your quick upgrade. If you are lucky, the scheduled date for the upgrade will be between August and December 2018.

For other users, your speed improvement might be delayed and one of the following will be delayed. Between us is scheduled between January and June 2019 During the announcement, existing customers will be updated from August 15 while new customers will only be updated as of January 2019 Unlike the previous upgrade exercise, the upgrade checker page does not indicate how fast. ]

To recap, those on 20Mbps and below will be increased to 100Mbps, while 30Mbps users will be updated to 300Mbps. Users of 50Mbps will get 500Mbps and users of 100Mbps will get a maximum of 800Mbps.

While TM promises speeds up to 10X, the upgrade is also limited by your site's infrastructure. For example, I am currently on a 30Mbps plan in a high-rise building using VDSL and I am not eligible for a speed upgrade. It's quite strange considering that our current office on VDSL is already capable of doing 50Mbps.

This upgrade exercise raises more questions than answers. What are the actual speeds of existing customers? For those who do not qualify because of technical limitations like me, what will they get? Will TM commit to upgrading its infrastructure or will it offer discounts instead? At the moment, I pay RM159 / month for 30Mbps and if I can not get an update, it makes more sense to switch to TIME, which now offers 100Mbps to RM149 / month at home. For those who can not upgrade, TM has the following message in their FAQ: "TM is continually improving its infrastructure, increasing network capacity, and improving service availability for a better experience for our customers. of the latest offers and will progress through the announcements and communication once it will be available in the near future. "

To find out if you are eligible, go to the TM update page. . Let us know if you qualify and when you get the upgrade. At the time of display, the TM upgrade page runs intermittently, which is likely due to heavy traffic. Sometimes we receive the message "This site can not be reached" or "No record found" when we try to check. Keep trying until you pass.

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