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Microsoft this week quietly released a new site that details the driver and firmware lifecycle of its Surface branded PCs. This is the first time, to my knowledge, that the software giant has publicly discussed this crucial aspect of the Surface support lifecycle.
“In response to customer requests for more detailed lifecycle information to help plan and manage hardware and software deployments, Surface is offering additional guidance on our driver and firmware updates,” explains the Microsoft Docs website. “This lifecycle policy covers drivers and firmware versions for Surface Windows devices. The lifecycle begins when a device is first released and ends when Surface stops releasing drivers and firmware updates on the maintenance end date. “
By going through Microsoft’s Surface Support Lifecycle List, you can see that many older Surface PCs are already no longer supported, which makes sense. Surface RT, Surface Pro, Surface 2, and Surface Pro 2 are no longer supported. And although this site states that Surface Pro 3 and Surface 3 are still supported, that is incorrect. Both are out of support.
For supported Surface PCs, the support schedule varies from machine to machine.
Surface Book, Surface Pro 4, Surface Book with Performance Base, Surface Studio, Surface Laptop, and Surface Pro 5 are all supported until November 13, 2021. Surface Book 2 is supported until November 17, 2021. Surface Pro LTE is supported until December 1, 2021. Surface Go is supported until August 2, 2022. Surface Studio 2 is supported until October 2, 2022. Surface Laptop 2 and Surface Pro 6 are supported supported until October 16, 2022. And Surface Go with LTE Advanced is supported until November 20, 2022.
As with newer Surface PCs, Surface Laptop 3 and Surface Pro 7 are supported until October 22, 2023, Surface Pro X is supported until November 5, 2023. Surface Go 2 is supported until October 5, 2023. Surface Go 2 is supported until October 5, 2023. until May 6, 2024. Surface Book 3 is supported until May 26, 2024. And Surface Pro X SQ2 and Surface Laptop Go are supported until October 13, 2024.
Windows 10 support also varies from PC to PC, and Microsoft maintains a separate site that explains which versions of Windows 10 are supported on each Surface PC. Businesses should also check out another site that describes Surface PC compatibility with Windows 10 Long-Term Servicing Channel (LTSC).
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