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"The computer sucks in air to cool its components, but in the absence of a filter, the dust stays trapped in. This affects the computer's display and logic board, causing dust stuck behind the computer. screen and erase motherboards, which slows / overheats, "said Hagens Berman, the class action law firm.
"When iMac owners raise the issue with Apple, Apple refuses to remedy the defect, forcing iMac owners concerned to shell out more than $ 500 to repair this screen defect or even more they want to replace essential items with the speed and performance of the computer. "Hagens Berman says.
The lawsuit actually quotes a higher figure – $ 600 instead of $ 500, to replace the entire screen. He also mentions the existence of a much cheaper solution, which involves removing the screen with a suction cup and cleaning it with a soft cloth.
One of the applicants listed in the complaint "works as a photographer". The lawsuit says that she bought a 27-inch iMac with a 5K Retina display priced at around $ 2,700, so she could retouch photos as part of her photography business.
About nine months after her purchase, she began to notice black spots on the lower corners of her screen, initially thinking that the spots were on the outside of the screen ( and not the internal computer.) So she tried using a microfiber cloth to scrub the stains.But scrubbing a cloth on the screen does not remove the stains, "says the lawsuit.
The lawsuit alleges that the iMac and MacBook models from 2013 to 2018 are affected and seeks monetary compensation, including repair costs.
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