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An internal Apple document distributed to Apple Authorized Service Providers and obtained by MacGeneration and MacRumors confirms that there is a membrane under the keyboard to "prevent debris from entering the butterfly mechanism" . This is the first time that Apple recognizes that the third-generation butterfly keypad is trying to solve reliability issues.
"The keyboard has a membrane under the caps to prevent debris from entering the butterfly mechanism. The procedure for replacing the spacebar has also changed compared to the previous model, "says the internal document.
When Apple introduced the updated MacBook Pro, the company told everyone that the keyboard had been updated. But iFixit discovered that the company had indeed added thin silicon barriers under each keycap.
It is clear that Apple did not want to say publicly that there is a problem of reliability with its recent MacBook and MacBook Pro 12-inch models. The company does not want to fuel these lawsuits.
But if you used a MacBook Pro or a 12-inch MacBook, you know that the butterfly keyboard is not ideal. While some people like to type with it, the main problem is that it is not reliable. Sometimes the keys remain locked, you can not use a letter, or it inserts two letters each time you press that key.
Worse, if you try to bring it to an Apple Store to repair it, it's expensive process that involves replacing a good piece of the computer. Dust, sand or hair can make your computer unusable.
It's still too early to tell if the 2018 MacBook Pro is more reliable. But Apple needs to update the 12-inch MacBook right away because it's outrageous that they're still selling a laptop with a broken keyboard.
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