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Although the Nexus 6P was undoubtedly a success in terms of sales, the owners of the smartphone had problems when an update sent the device into an endless "bootloop". The manufacturer of the Google brand and the manufacturer Huawei took two years to reach an agreement after indicating the opposite, but the customers concerned will finally receive compensation.
The Nexus 6P devices were left unusable following an update in April 2017, two years after the initial release of the device, the software having entered an endless restart state up to ################################################################################### 39, on the death of the battery. Those who had the chance to escape at worst nevertheless found that their devices were overheating and that their battery was running out so quickly that the device would suddenly go out.
Huawei accusing the Google Android 6.0 Marshmallow operating system and the search giant to return the favor, nothing has been done to help people affected by the bugs. Naturally, this turned into a class action against both companies, alleging that both had breached the warranty and thus the consumer's rights.
"Google is asking consumers to ask Huawei to benefit from the warranty and this problem. Huawei is largely trying to get a blanket. The problem is not the phone nor the battery, but the problem with the Google software. "Alleged the complaint.
After lengthy deliberation between the two companies, a preliminary settlement of the dispute should allow the affected owners, the Nexus 6P who purchased their device as of September 25, 2016, to receive compensation of up to $ 400. They provide documents. Those who do not, will still be able to generate net gains of $ 75 and those who upgrade to a Pixel XL under the guarantee exchange will receive $ 10.
The settlement is still being approved by the court, and its response is expected to be revealed on May 9, 2019. Unfortunately for international owners of the Nexus 6P, the pending settlement only concerns US residents in prey to the question as it is the country of origin of the class action.
KitGuru says: If the success of the Pixel range and the Huawei P and Mate smartphone series is not enough to reinforce the uniqueness of the collaboration between these two devices, then these issues are turning heads. It's good to see consumers finally recover something after the pain of collaboration and companies that make bad choices are held accountable for their actions or their absence.
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