Orange County mass vaccination efforts face problems as registration website crashes



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Orange County’s demand for the coronavirus vaccine is overwhelming the current registration system that allows people to make an appointment to be vaccinated, causing confusion and anger among some residents.


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“The website is not user friendly at all and I think it’s going to crash. You think in 2021 we could put our whatchamacallit together. We’ve had a year to prepare for this, ”JoAnn Arvizu said in a telephone interview Thursday.

Arvizu, a 71-year-old Huntington Beach resident, said she has been trying to secure a date for herself and her 77-year-old husband since the website launched earlier this week.

“I know how to run a computer and yesterday he asked us to log in and give a password and they said everything was ready. And then you go to log in and it said reset your password. This has happened to my husband six times, ”said Arvizu.

She expressed frustration at not being able to get some sort of confirmation and the apparent errors from the website.

“They didn’t even ask for an email address to notify you. You need to continue on their website to find out if you have an appointment. Then it says schedule a date … you click on it and it says update your profile. Well I just put my profile information in there yesterday and you want me to update it? »Said Arvizu.

She is not alone.

Dozens of elderly residents have voiced almost identical concerns to Voice of OC all week.

Arvizu compared the situation to the famous Abbott and Costello baseball routine.

“At the end of the page, it says to reschedule your appointment or cancel your appointment. Well, I don’t have a date. Who is the first here? I’m so angry I don’t even want to do it. But I will keep trying, ”said Arvizu.

Othena, the website and app for registering people for vaccination, was overloaded this week, causing registration delays.



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