Pokemon Go accounts disappear due to connection issues

Some rather disturbing news comes out of the Pokemon Go community – level 40 accounts disappear.

Connection problems

Connection problems have been constantly present since the introduction of Pokemon Go. Fortunately, they tend to be due to server problems or small bugs that solve the problem over time.

However, this latest issue seems to permanently erase Pokemon Go accounts. Plus, it applies to level 40 accounts. Those who have played Pokemon Go in a large capacity know exactly how many hours are needed to reach that level. level.

This particular login problem caused the message below to appear when the account in question attempted to connect.

After trying to log in later, the account owner was transferred to a Level 1 account where he could catch a starter Pokémon.

Is the account recoverable?

It is at this point that the biggest mistake may have been made. Many Pokemon Go coaches have already encountered this type of problem, which has been resolved over time.

However, when this person decided to take one of the starter Pokémon, she seems to have crashed her account data into the Pokemon Go database.

Now, it should be noted that this does not excuse the disappearance of their account and catching the Pokémon is not their fault. That said, it is unlikely that they can do anything from a legal point of view because the terms and conditions of Niantic cover such cases.

What to do if you can not connect?

If this happens to you, immediately close the Pokemon Go app. The last thing you want is to review Professor Willow's messages and go to the Pokemon Go world. It's the process of creating the A new account.

Instead, you can continue to try to log in but quit with each failure. If the problem is not resolved by itself, contact Niantic and wait for it to answer or resolve the problem.

You can also try to remove and reinstall the Pokemon Go application.

Will Niantic act?

Niantic should be aware of the problem so far, but has not responded officially.

The problem is magnified by the fact that a large number of top level accounts have spent a lot of real money. If their account is irrecoverable, it was obviously wasted.

It seems that most Pokemon Go coaches think that if they do, they will not play anymore. Many have put nearly three years in the game and, of course, they do not want to start over.

It remains to be seen if this particular account can still be recovered and if Niantic will first fix the problem and, secondly, compensate the accounts it can not.