The cancellation of flights prevents Pernambucanos from returning from Italy to Brazil | Pernambuco

Among them, the couple Danilo Fontes and Amanda Tavares. Since Monday (16), both have tried to leave Europe. Among the passengers there are also people from Ceará and Rio Grande do Norte.

Officially, according to the passengers, the only announcement made by the airline was a Facebook message on July 10, which says that "due to the unexpected delivery of aircraft" to the fleet, the company "deeply And that he "works tirelessly to rehouse all of our passengers on alternate flights for the sole purpose of ensuring that they arrive at their destination as quickly and comfortably as possible on third-party carriers."

Pharmacist Danilo Fontes traveled with his wife, occupational therapist Amanda Tavares, and should have left Europe on Monday. (1965)

The two have crossed two hotels since the cancellation They, who live in Vitória de Santo Antão, in the Zona Sul Mata de Pernambuco, were to arrive in Recife on Tuesday

"We were informed of the cancellation at the airport at the time of the flight. flight. Some people were warned during the night, but that was not our case. None of the emails we sent were answered. The phone calls but no one answers. What distress is the lack of information, "said Danilo.

In the couple's scenario, they had to leave Milan, cross the island of Sal, Cape Verde, and continue to Recife. Amanda Tavares, ticket prices in Brazil, in this type of emergency, exceed R $ 5 thousand, a value that the two can not afford.

"Some people have returned alone, to be reimbursed in front of the courts, but for a couple, it takes more than $ 10,000 to go back in. We took emails from people we answered to offer flights, and yet we received no response. There are elderly people, children, whole families here, "Amanda said.

According to Amanda, the couple should have returned to Brazil at the end of their vacation, but they must have returned to work, but were injured by the cancellation of flights.

"All our plan ification was parked, including life, because my father was hospitalized, the most painful being the lack of contact with the company. "Today, two more vans with canceled flights arrive and there is no one. There is no prospect of return Some people have managed to get back into the business, but we do not understand the priority. "