Citizens complain more about social protection. In this regard, the DSP draft resolution, one of the four that is part of the working group, recommends to the government that the Ombudsman be responsible for coordinating and monitoring the request "I will not accept this competence that there are some changes, I do not need much, especially with regard to human resources at my disposal, "said the Justice Department, pointing out that it is already the case. He justified that it can not happen the same thing with the National Preventive Mechanism, a "fundamental" instrument, through which the Portuguese State assumes the supervision of the prison universes, not only those public domain, but also those under private management, such as temporary airport installation centers. [1965] 9002] "Since the airports, for example the Lisbon airport, are run by a private entity, ANA, when my team recently went there to inspect, it took more than a year. an hour to get in, "he said.
Maria Lúcia Amaral stressed that the mechanism "is very important" and that it is responsible not only for prisons or centers Temporary installation, but also psychiatric wings of hospitals or educational centers where young people are institutionalized bring an "immense social reality".
"What I understood when I took office was that there was no one with enough time to devote himself to the national machinery. prevention. The national preventive mechanism was nothing, had been put in the office of the ombudsman by a resolution of the Council of Ministers with nothing else, "he criticized.
He was given this task without giving him more human resources, while continuing to answer all the complaints that have reached him
"If this must be repeated in relation to the monitoring of the rights convention. I do not want this monitoring to be left to the Ombudsman, which is the natural place for her, "he said.
Dramatic Situations in the Center of Temporary Facilities
He added that the Committee of Prevention against Torture of the Council of Europe member states in his latest report on Portugal that the mediator "is very good child but nobody ".
Still in relation to the National Preventive Mechanism and the work done by its predecessors, the Department of Justice warned that "there are dramatic situations in the temporary installation center of the city." 39, Lisbon airport. "
Regarding the activities, the Ministry of Justice pointed out that in 96% of cases it was possible to solve the problem using the dialogue
He also pointed out that, despite the increase in the number of complaints concerning social security issues, he does not have data to demonstrate a decline in the quality of public services. "There is no bankruptcy systems, but there is turbulence in private services and it is acknowledged that this has to do with the lack of human resources," he said. educated, informed, who complains about the lack of social benefits or public jobs and also "the voracity of the tax machine."
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