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A 78-year-old Californian patient recently received his end-of-life news via a robot operated by his doctor, prompting the man's angry family to make their story public.
Ernest Quintana was admitted to the Kaiser Permanente Medical Center's emergency ward in Fremont, California, on March 3, said his granddaughter, Annalisia Wilharm, United States today.
The old man was suffering from symptoms associated with chronic lung disease that would deprive him of life.
After receiving his diagnosis, a follow-up visit to the Quintana Intensive Care Unit ward was performed by a device accompanied by a nurse. The "robot", as Wilharm and his family refer to the machine, watched a video of a distant doctor who contacted Quintana.
The video exchange that Wilharm gave to United States today showed the machine used that Monday to inform his grandfather and granddaughter that the hospital was running out of effective treatments.
"If you come to tell us normal news, that's fine, but if you come to tell us that there is no lung left and we want to give you a morphine infusion until you die." , this should be done by a human being. and not a machine, "said Friday Catherine Quintana, daughter of Ernest and mother of Wilharm.
Ernest Quintana died a day later, said Wilharm.
In response, the hospital stated that the situation was extremely unusual and that the managers "regretted not having met the expectations of the patient".
"The evening televised video visit was a follow-up to previous doctor visits," said Gaskill-Hames, senior vice president of Alameda County of Southern South Kaiser Permanente. "It has not replaced previous conversations with the patient and family members and has not been used in delivering the initial diagnosis."
Read the full article at USA Today
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