Some Amazon Xbox Series X pre-orders may not arrive until December

Original story: Some Amazon customers who pre-ordered the Xbox Series X won’t have their order processed until December.

Several Twitter users shared an email sent by Amazon in the past day regarding their pre-order, indicating that the retail giant may be out of stock.

“We plan to ship your console in the coming weeks as we will receive more inventory in November and December,” one of the messages shared on Twitter Lily. “At the moment, we expect you to receive your Xbox Series X by [December 31] or before.”

Amazon help replied to that post – and many others complaining about the same on Twitter – saying this is due to “high demand” for the console and reiterating that inventory should continue to arrive in November and December.

The extent of the problem and the number of affected customers are not clear at this stage. It also doesn’t seem to have an impact on the Xbox Series S. GamesIndustry.biz contacted Xbox for comment.

Xbox Series X and S launch today. In our Critical Consensus for Platforms, we noted that critical reception has been generally positive for both versions of Microsoft’s console. Critics liked the improvements to the quality of life of the hardware, but the recommendations came with some big caveats, including the lack of key games.

We also shared our first impressions of the Xbox Series X and S, as well as the PS5, on the latest GamesIndustry.biz podcast.

Update: A Microsoft spokesperson said GamesIndustry.biz that the company is working to restock as soon as possible and has urged players to check with local retailers for availability.

“We have seen an overwhelming worldwide demand from our fans for the next generation Xbox and we are working tirelessly with our retail partners to restock Xbox hardware as quickly as possible,” they said. “We look forward to fans discovering the game on Xbox Series X and Xbox Series S. Please inquire directly with local resellers for details on availability in your market.”