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On Thursday morning, Västtrafik had a major problem with its ticketing service in the application To Go. This meant that it was not possible to buy or show tickets in the company. 39; application.
07.29 – 29 November 2018
Updated for
Västtrafik announced just before half-past eight that the payment service To Go posed a major problem.
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– At the moment, you can not buy a ticket or post your ticket in the Västtrafik To Go application, writes Brian Hansen, interference coordinator at Västtrafik, in an email.
Västtrafik has temporarily solved the problem by sending a temporary free ticket to all travelers who have downloaded the application. This ticket was valid throughout the region for 30 minutes and extended if the disruption continued.
– To get a temporary ticket, the application needs to be updated to the latest version, writes Brian Hansen.
At 08:40, Västtrafik announced that it could again be purchased via the app.
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