Missing work after canceled flight: "Disastrous for my workplace"

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Oliver Berg, Joel Eriksson, Dennis Viklund and Rasmus Pihl were on a fishing trip to Kaitumälven, but on Sunday evening they had to fly from Skellefteå and

But only a few hours before departure, they received an SMS.

– That said the flight was canceled, we will be rebooked and we will wait, "says Joel Eriksson.

Lots of phone queues

They contacted SAS customer service and after a long line of telephone waiting, they learned that the flight did not seem to be canceled, after which they went to Skellefteå Airport

.the capital had to return to Skellefteå, enter a hotel and keep contacting the airline – which was not easy.

– No one heard, we did not get anybody at all. We called several times, but no one seems to know anything, nor are they in customer service.Of course, they are in the descent and it's chaos, but it should not take several days to book the flight, " said Joel Eriksson, continuing

– If we had done as they did nt said, we would never have been re-rented.

Chained on new flights

On Monday, they spent a lot of time in the lineups with SAS and the last message is that one of them can go home. tonight. The other three wait tomorrow, Tuesday, and will be delayed two days

For Oliver Berg, it means that he can not work as planned tomorrow.

– I work as a truck driver on a construction store and it's disastrous for my workplace. They have taken a great responsibility in planning a vacation, which SAS does not seem to have done, and I will be alone now, so now no one can work, which means that customers can not get their goods. We balance on a delicate line during the holidays and there is no room for such unnecessary mistakes. I have an understanding boss, but that does not help customers, "said Oliver Berg

Do you dare to go home tonight and tomorrow?

– No, certainly not. We have not always received any SAS information in itself. The only thing we received is a text message and they are working on the booking change. But I'm not sure that we'll be 100% sure that we'll be home tomorrow, "said Oliver Berg.

In addition to the loss of income, there are more expenses that affect him.

To find out otherwise, we have a rental car that we have extended for two days.There are many costs that are uncertain if we come back and we will argue a lot.