20 minutes – Switzerland loses so many suitcases every year



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New technology may soon prevent the suitcases from getting lost in flight. A so-called RFID chip (RFID means "radio frequency identification") makes it possible to track objects, for example with a smartphone. At the beginning of the year, the airline association Iata announced that it wanted to equip every baggage of such a chip. The complete equipment should start in early 2020.

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"The moment of an introduction is not predictable at Swiss."

But the Swiss airline Swiss is covered with regard to the latest developments. "The success of a nationwide deployment is being tested in a number of US airports, and the airport operator needs to make significant adjustments to the aircraft. Infrastructure, "said Swiss spokesman Florian Flämig.

Above all, the aviation industry hopes that RFID will improve baggage tracking. "The introduction of Resolution Iata 753 already brings improvements in this area," Flämig said. These are expected in Zurich, Geneva and Basle by 2022 at the earliest. Resolution 753 states that baggage tracking must be carried out at four different data points during the flight. "The timing and details of any introduction of RFID chips at Swiss are therefore not predictable at this time."

Four out of 1000 suitcases are misdirected

At Swiss, about four bags per 1,000 passengers are currently misdirected. With around 16,896,233 passengers per year (starting in 2017), there remains around 67,585 baggage to be redefined. In most cases, the missing baggage will be recovered and delivered within 24 hours. The airline does not want to reveal the additional cost of mishandled luggage from Swiss causes.

With RFID, the number of lost suitcases could be reduced by 25%, according to Andrew Price, head of luggage service at the airline Iata. He hopes that by the end of 2020, luggage will be equipped with RFID technology for half of the journeys made by passengers, he told the German news agency in Geneva. By the end of 2023, it should be as good as all suitcases. In Iata, about 290 airlines are organized in 120 countries, representing 82% of air traffic.

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