The updated PlayStation Store rules do not allow you to refund the games you have downloaded.



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the refund policy for the PlayStation Store has been recently updated, but it's nice to finally have refund options in place – while before, refunds were largely unavailable unless 39, be mandated by local law – they are incredibly limiting. With the exception of subscription services such as PlayStation Plus, digital products can not be refunded once you have downloaded, streamed or read them. In addition, refunds will be credited to your PlayStation Store wallet and not to the card or account you used to make the initial payment.

Additional restrictions apply to games. You can only request a refund within 14 days of purchase and again if you have not yet downloaded the game. This time limit is absolute, but in the case of "defective" content, you will be able to may be a refund after playing the game. These cases are rare, however, and require more than a few bugs or just a bad game.

Pre-ordered games follow similar rules. If you pre-order more than 14 days before the date of release of a game, you can make a refund at any time before the release of this product. If you make a pre-order within 14 days of release, you have only 14 days to request a refund. So, if you pre-order 11 days before the checkout, you will have three days after checkout to get a refund. The full policy adds that "in the event of a change in the release date, you may benefit from additional refund rights under local law in effect for pre-order purchases".

Subscriptions like PlayStation Plus and PlayStation Vue can be refunded at any time, but only partially. Your refund will depend on your "use of the service." For example, if you purchase a 12-month PlayStation ™ Plus subscription and claim a refund seven days after the purchase date, the refund amount may be reduced based on any usage. of the subscription, like playing online, downloading monthly games, using cloud storage, etc. "

It is difficult to estimate how many subscription refunds will be moored without seeing a real scenario, but if we take the example given, we must use an activation window of seven days to explain the reduced refund on a 12 month subscription I imagine that maths will not be forgiving.

"If you buy a subscription service on the PlayStation Store, you buy a current subscription with recurring fees that will continue until you cancel," the strategy adds. "You can cancel a subscription service at any time, but the service continues until the end of this billing period.The cancellation or deactivation of your automatic renewal will cancel future payments of fees. However, beyond the initial 14-day period cancellation, you will not receive a refund for payments already made. "

Oh, and one last thing: you can not cancel or refund a change of identity. So, choose wisely your new name.

Again, I guess it's good to have some refund option on the PlayStation Store, but it is clear that the console console fronts remain behind the PC stores in terms of user-friendly refunds. Steam and Epic Games Store at once allow users to refund purchased games within 14 days and play for less than two hours. This gives players time to listen to at least one game before paying, and Steam and Epic refunds are applied to your card and not to your account. I would like Sony and Microsoft to adopt similar policies, but I will not hold my breath either.

Here are the 30 best PS4 games Now playing. You will definitely not need to pay them back.

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