These 4 Chick-fil-A locations closed their dining rooms because they didn’t have enough workers



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One of them, in Calera, Alabama, has also stopped curbside delivery and is limiting its restaurant orders. Another, in Madison, Alabama, said it would stop curbside and mobile deliveries.
Restaurants are only a fraction of Chick-fil-A restaurants in North America. There are over 2,600 Chick-fil-A locations in the United States and Canada, most of which are owned by franchisees.
In April, May and June, the exit rate per job share in the accommodation and food services sector, which includes restaurants, stood at 5.7%, according to seasonally adjusted data released by the Bureau of Labor Statistics. This is much higher than the quit rate across all industries, which was 2.7% in June. Experts say that when restaurants are understaffed, it can be even more difficult to hire due to stress placed on remaining employees, among other things.
“Due to understaffing, we have resumed serving customers only through our drive-thru service,” read an August 17 Facebook post on the Chick-fil-A Calera page.
“Chick-fil-A is not immune to this labor shortage,” reads another article published later in the week. “We are doing everything we can to hire more team members. We are seeing a lot less applicants, people who either do not show up for their interviews or who only take a job to quit in their first two weeks. “, the message continues.
Advocates for restaurant workers say there is a wage shortage rather than a labor shortage. Indeed, many restaurants have tried to attract workers with higher wages and other perks. Darden Restaurants (DRI), owner of Olive Garden, raised his wages earlier this year. Chipotle (GCM) did the same, and said the higher salaries and other perks helped him increase his workforce.
On the Chick-fil-A McCalla page, a post from August 21 explains that his decision was made because “our team cannot continue at the rate we are at,” adding that “our team members are exhausted and there is no there is no relief for them on our list. ” That same day, Chick-fil-A Madison posted on Facebook that her employees “work hard every day, but they are tired and overwhelmed.”
Earlier this month, a Chick-fil-A store in Columbus, Ga. Also said it was closing its dining room due to staff issues.

A spokesperson for Chick-fil-A told CNN Business that Chick-fil-A restaurants are independently owned and operated, and operators are asking whether to scale back operations. The spokesperson added that customers should check Chick-fil-A’s website or app to see what their local location has to offer.

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