Google Pixel 3 would have overheated while charging, causing automatic shutdowns

The owners of the latest Google smartphone with the Pixel brand – especially the Pixel 3 – are now reporting overheating issues that have resulted in automatic device shutdowns. The most common cause of overheating seems to be related to an error in the charging process, although it is not immediately known if it is in the software or hardware. Since smartphones have an automated process in place to handle situations where the temperatures measured internally are too high, a common denominator between reports is that the handsets simply turn off to cool down. For charging procedures, this includes a decrease in the battery charge rate. Along with this slowdown, the system warns users of the situation through a notification stating that certain services and features are paused. A similar notification appears after a complete shutdown of the system, informing users that overheating has been causing the shutdown.

Context: This new issue follows a stream of seemingly random complaints from users who own the new Google Pixel 3 and Pixel 3 XL handsets. These are mainly related to cameras that do not properly record photos or to a camera hardware hangup if they are used outside of the main camera software. In the first of these problems, users reported that the user interface incorrectly indicated that images had been saved, but that a problem in the system caused them to disappear once the device photo had been left. Secondly, it was reported that some Pixel brand smartphones were completely blocked each time the camera hardware was instantiated by an application other than the one integrated into the camera, resulting in a shutdown. complete equipment. According to these reports, the only way to overcome this problem was to completely reboot the device itself.

In fact, several other bugs have been reported since the launch of the flagship program. More recently, among these, a memory problem has also been detected in the devices currently being corrected. In fact, this caused the complete shutdown of applications whenever another application needed a certain level of memory to work. This eliminates any hope of using flagship products to perform multiple tasks at once, but it is not really clear whether it was deliberate or not, since is recently focused on the aggressive management of device resources.

Impact: In these latest reports, a very small number of other users suggest that using the camera or an application related to the camera too long causes problems of overheating similar. There seems to be no correlation between these problems and a fix has already been released for all the previous problems listed above. Android Headlines has not been able to replicate or verify the majority of the issues mentioned here, nor any of the new complaints about overheating, so these issues do not seem to be generalized. Given the above and given the time frame, it is not impossible that at least some of the most recent complaints about overheating Pixel handsets actually result from changes made during the correction process. Google has not provided any response on this yet.