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Facebook users report one of the most unknown bugs on the latest generation platform: Messenger threads resurface automatically, without context or explanation. First reported by users on Twitter, the company now confirms that old messages are treated as new unread messages and appear in the Messenger tab of Facebook.com. The explanation however remains elusive.
"Some people see older messages on Facebook.com. We are aware of the problem and we are actively working to resolve it as quickly as possible, "said a spokesman for Facebook. The edge. "We apologize for the inconvenience. "
Some feared that the bug might resurface conversations or stories that they would rather have forgotten. Unless you actively delete the history between you and another user, Messenger retains all of your round-trip conversations, which extend over several years. It could be a shock for some to be struck with an old thread with an ex, family member or deceased friend.
Old Facebook posts popping up from years ago. Temporary security alerts turned to panic.
– Leslie Waghorn (@lawaghorn) November 26, 2018
I'm not sure what's going on with Facebook and the old posts that appear as new posts, but it's really ridiculous to confront some of the chat threads from a few years ago.
– Ilija Jerković (@ilijajerkovic) November 26, 2018
Thank you @Facebook to send me notifications of messages sent for more than a year. Many were from the day my partner, Dean, passed away and now I spent my evening in fear of what I will see again.
– Adam (@adamadzp) November 26, 2018
This is not the first time something like this has happened by accident. In 2015, Facebook notoriously began resurrecting painful memories for people using its On This Day reminder feature. This is because the underlying algorithm did not seem to know how to differentiate between festive and gay messages that it was designed to resurface and those about tragedy that often generate as much, if not more, "engagement," as the Facebook measure.
Although this time, it sounds more like a code problem than a strategic failure of human understanding. And, to be fair, the vast majority of people complaining about the bug just seem to treat it as a random and interrogative quirk of the social network that nobody can explain at the moment. However, the knowledge that other memories are haunted reminds Facebook that Facebook is responsible for a large number of online identifications and details of our personal lives, and its management of these data has been the subject of almost constant criticism this year.
We will not fail to update this story when the company will provide more information about the exact cause of the problem.
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