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Until now, smart speakers and smart screens (such as Amazon Echo lines and Google Home) were aimed at consumers and individuals.
Where is the smart device for business?
As I wrote previously in this space, I believe in the coming convergence between smart speakers and professional telephony and conferencing systems. At the time, I thought that convergence would first manifest itself in the form of a company-specific telephone company or business based on the Alexa for Business platform.
It now seems that Google will defeat Amazon in the office and in the conference room.
The big day of Google Assistant is Tuesday
In anticipation of a large set of product announcements expected in New York on Tuesday, Google has begun to deploy this week a new Google redesigned.
The redesign will make the assistant's interaction more visual. Home automation tools become more complex, with items such as sliders for lighting and speaker volume. The interface wins buttons, large images and graphics.
Swiping up on the screen of the wizard gives you an "overview" of your day, using Calendar and other data.
Google is also making a leap forward for Alexa. You can simply say "Google, book a ride to the airport". Google will provide you with an instant comparative analysis based on wait times and price among many transportation services, including Uber, Lyft and many others.
Or you can specify the service in your order.
Whatever it is, you must always finalize the ride on your phone.
It is very good. But for retailers and content publishers, the most important change is that users will be able to shop by simply speaking.
Users will be able to upgrade and enhance existing products such as apps or games by requesting changes with the voice.
Google will also feature Google Sign-In for Assistant. The feature has been tested by Starbucks. It simply lets you tell Assistant to "order a large vanilla latte with an extra whip". Assistant logs you in and uses your Starbucks card to place the order. It does everything for you except drinking coffee.
Google claims that the connection feature has doubled the number of connection conversions for Starbucks.
Another new under-reported is that Google has recently acquired Onward, which is an IA startup chatbot that creates tools for businesses, such as sales tools and customer service.
One tool is especially interesting for Google Assistant integration. Called Agent Q, he uses AI to recommend products to consumers.
Onward technology could also enable the integration of Google Assistant with important business and commercial tools such as Salesforce and many others.
Businesses in contact with customers may want to explore how to use Google Sign-In for Assistant and other upcoming announcements, tools, and integrations to facilitate commerce and customer service on compatible devices.
It would be a mistake to underestimate the scope and omnipresence of Google Assistant.
Amazon occupies a prominent place in the race for smart speakers and smart screens, but devices with Google Assistant surpass those of Echos and other Alexa devices.
Google also has another advantage that Amazon does not have, namely the ability to offer wizard on its own smartphones, on third-party Android smartphones, in all Chrome browsers and as part of its iOS mobile applications and Android, such as Google. app.
A "real" smart screen and a "virtual screen"
Google will probably announce Tuesday its own smart display product, called Home Hub.
Google is also expected to announce Pixel support for the upcoming Pixel 3 and Pixel 3 XL smartphones.
Based on various reports, it is clear that Google is considering allowing Pixel phones to slip into some kind of "smart display" mode while staying in the dock, which will hold the phone in portrait mode.
With the word "home" in the names of Google's smart speaker (Google Home) and the next smart screen (Google Home Hub), it is clear that Google's smart devices are aimed at the general public and the general public.
But Pixel phones and the Pixel Stand do not contain the word "home". It's because they are not right for the house. The smart display in the form of Pixel phones and Pixel support will be aimed both at home and at the office and will thus become a major breakthrough in the use of Google Assistant in businesses and businesses of all sizes. sizes.
The new intelligent display interface will constantly display contextual information such as time, weather, battery status and other data.
Google has released its third version of the operating system for Wear OS smartphone, which incorporates an enhanced feature of Google Assistant. The biggest change: proactivity. Google Wear Wear can offer all kinds of contextual information (some based on personal data extracted in Gmail).
This makes sense because wristwatches can collect amazing contextual data, such as the location of the user and also whether the user is walking or sitting.
I think this is a preview of the upcoming version of the Android Phone version of Google Assistant. Phones even have better contextual information than watches because placing the phone on the dock says a lot about the intention, namely that the user does not have the intention to leave and go somewhere else, but that he wants to stay in the same place and can want his hands free. notifications and assistance.
The anchor feature of Google Assistant will focus on preemption and governance, ie it will make suggestions to you before asking, and will also do things for you, all while your Pixel phone is docked and locked.
(It will base these actions on personal data but will not show any personal data on the screen as long as it is locked unless you grant your specific phone on your Pixel Stand support the permission to display information relating to a particular device. jocked person.)
The Google Wireless Charging Support Project is called Dreamliner. It is likely that Dreamliner can support third-party chargers and non-Google phones.
Most importantly, Android phones that support these "docked" features of Google Assistant know when the user is at work and need to display a different set of "cards" information than where he is at home .
Even better – and unlike the Google Home Hub, which probably does not even have a camera – an Android phone has a camera in front and should be able to detect when and if the user is sitting at the desk or not present.
It seems that Google is working on a feature called Face Match for Google Assistant, which gives me the impression to be able to display personal information when the user is recognized, but to hide them in the presence of someone else.
All this enlightened news and speculation add to the possibility of using Android phones in general, and Google Pixel phones in particular, as intelligent, context-sensitive, personalized and secure smart screens at home. office.
Finally – a smart display for the job!
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