The duplex goes scary for some to useful for all with the call screen on the pixel 3

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The introduction of Google's Duplex Mode at the last Spring I / O Conference was the title of the event. As a reminder, Duplex is a smart assistant designed to conduct telephone conversations and that combines an extraordinary ability to imitate the patterns of natural human speech with the ability to adapt to changes in conversations. When the wizard with Duplex on board called a restaurant to reserve a table for dinner, the ensuing conversation was so natural that the person who took the call did not know that she was talking to an AI program.

Duplex is a breathtaking display of Google's understanding of natural language processing and artificial intelligence. He imitates human speech with so much success that he's scared it and that a flood of "scary duplex" has appeared on tech websites in the days that followed his introduction (google " scary duplex ", for example). Google has not abandoned Duplex because some have found it scary. Instead, he found a way to make the technology more useful.

Call screen

Everyone with a phone received a call that he did not want to take for one reason or another. The new Google Pixel 3 phone uses Duplex technology to solve this problem. The assistant answers the call, the conversation is transcribed to the screen and the user presses an option that tells the assistant how to handle the call. Google calls the call screen.

Here is how it works. When you call Call Screen, the wizard answers the call and asks the caller who he is and what he wants. The interaction is printed on your screen in real time and you decide what to do next. Google lists the following options, as well as messages sent to the caller.

• Is it urgent? – "Do you need to reach them urgently?"
• Report as spam – "Please remove this number from your mailing list and contact list. Thank you and goodbye."
• I'll call you back – "They can not speak now, but they'll call you later. Thank you and goodbye."
• I can not understand – "It's hard to understand you at the moment." Could you repeat what you just said?

You can also end the call screen and speak to the caller yourself anytime.

It is easy to imagine circumstances in which Call Screen can be very useful. Filtering telemarketers is one of them, and it's certainly the most effective method of not answering the phone if I do not recognize the number or name of the caller. Call Screen also provides a quick way to handle a call from a person you want to talk to that comes at a time when you can not take the call.

The list of Google response options does not include at least one common situation in which people do not wish to take the call. There is no good way to answer a call that you do not want to call spam and you do not want to promise to come back. A "They can not speak for now, but I'll tell them you called. Thanks and bye bye "answer option would solve this problem.

What about privacy?

The creation of text transcripts of telephone calls raises legitimate privacy issues. What will Google do with the transcripts? Society reassures us. Call Screen transcripts and audio recordings are not recorded in the Google account of the user, in the Google Assistant activity page or in the Web activity and applications. In addition, transcription and filtering terminate if the user interrupts the call screen and takes the call.

The Google Privacy Guarantee states "neither the audio nor the transcription of a filtered call is sent to anyone without your permission". This seems to imply that the audio and the transcript are stored on the phone, unless they are sent by an authorization sent in real time during the call. in law. However, Google also writes "Your phone does not currently store call transcripts" (but what about audio?), But it warns that transcripts may appear later in the call history of the user.

Google collects at least one type of data from Call Screen. If the user types the response to spam, Google collects the phone number of the caller. Presumably, Google will use this information to block telemarketer calls, but it's easy to see how the system can be manipulated to interfere with a person's phone number.

Call screen seems more useful than scary at this stage of the game. I think its benefits will outweigh its potential problems for many people and that it seems like a feature that will be hard to give up once you've used it.

Call Screen is currently available on the Pixel 3 and Pixel 3 XL models in the United States, with a roll-out to "The Whole Pixel Family" coming up in November.

If you're interested in Google apps and devices, here are some other articles that might interest you.

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The introduction of Google's Duplex Mode at the last Spring I / O Conference was the essence of the event. As a reminder, Duplex is a smart assistant designed to conduct telephone conversations and that combines an extraordinary ability to imitate the patterns of natural human speech with the ability to adapt to changes in conversations. When the wizard with Duplex on board called a restaurant to reserve a table for dinner, the ensuing conversation was so natural that the person who took the call did not know that she was talking to an AI program.

Duplex is a breathtaking display of Google's understanding of natural language processing and artificial intelligence. He imitates human speech with so much success that he's scared it and that a flood of "scary duplex" has appeared on tech websites in the days that followed his introduction (google " scary duplex ", for example). Google has not abandoned Duplex because some have found it scary. Instead, he found a way to make the technology more useful.

Call screen

Everyone with a phone received a call that he did not want to take for one reason or another. The new Google Pixel 3 phone uses Duplex technology to solve this problem. The assistant answers the call, the conversation is transcribed to the screen and the user presses an option that tells the assistant how to handle the call. Google calls the call screen.

Here is how it works. When you call Call Screen, the wizard answers the call and asks the caller who he is and what he wants. The interaction is printed on your screen in real time and you decide what to do next. Google lists the following options, as well as messages sent to the caller.

• Is it urgent? – "Do you need to reach them urgently?"
• Report as spam – "Please remove this number from your mailing list and contact list. Thank you and goodbye."
• I'll call you back – "They can not speak now, but they'll call you later. Thank you and goodbye."
• I can not understand – "It's hard to understand you at the moment." Could you repeat what you just said?

You can also end the call screen and speak to the caller yourself anytime.

It is easy to imagine circumstances in which Call Screen can be very useful. Filtering telemarketers is one of them, and it's certainly the most effective method of not answering the phone if I do not recognize the number or name of the caller. Call Screen also provides a quick way to handle a call from a person you want to talk to that comes at a time when you can not take the call.

The list of Google response options does not include at least one common situation in which people do not wish to take the call. There is no good way to answer a call that you do not want to call spam and you do not want to promise to come back. A "They can not speak for now, but I'll tell them you called. Thanks and bye bye "answer option would solve this problem.

What about privacy?

The creation of text transcripts of telephone calls raises legitimate privacy issues. What will Google do with the transcripts? Society reassures us. Call Screen transcripts and audio recordings are not recorded in the Google account of the user, in the Google Assistant activity page or in the Web activity and applications. In addition, transcription and filtering terminate if the user interrupts the call screen and takes the call.

The Google Privacy Guarantee states "neither the audio nor the transcription of a filtered call is sent to anyone without your permission. in law. However, Google also writes "Your phone does not currently store call transcripts" (but what about audio?), But it warns that transcripts may appear later in the call history of the user.

Google collects at least one type of data from Call Screen. If the user types the response to spam, Google collects the phone number of the caller. Presumably, Google will use this information to block telemarketer calls, but it's easy to see how the system can be manipulated to interfere with a person's phone number.

Call screen seems more useful than scary at this stage of the game. I think its benefits will outweigh its potential problems for many people and that it seems like a feature that will be hard to give up once you've used it.

Call Screen is currently available on the Pixel 3 and Pixel 3 XL models in the United States, with a roll-out to "The Whole Pixel Family" coming up in November.

If you're interested in Google apps and devices, here are some other articles that might interest you.