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Apple
'S a decision to take over the iPhone XS (details), iPhone XS Max (details) and iPhone XR (details) must be in trouble. This is premature, but attempts to woo new customers will not be able to help you.
Taking to its official website, Apple has warned the customers iPhone X models "may experience touch issues due to a component that might fail on the display module". Apple says this means "The display, or part of the display, does not respond or responds intermittently to touch" and potentially "The display reacts even though it was not touched".
Curiously, Apple has excluded its usual line which states only a "small percentage" of devices are affected. This MacBook Butterfly keyboard has been used by MacBook Butterfly keyboard debacle.
If you have already paid for this, then you need to pay more for your iPhone. "Apple or an Apple Authorized Service Provider will replace the display module on eligible devices, free of charge. You are now eligible for a refund.
One note of caution. Apple warns iPhone X owners that "If your iPhone X has any damage which impairs the ability to complete the repair, such as a cracked screen, that will be resolved. In some cases, there may be cost associated with the additional repair. "
This requires some consideration because iPhone repair costs are notoriously expensive and what you consider an insignificant, Apple may say needs replacing so you do not want to send a message that leaves anything to doubt. Especially if you do not have AppleCare insurance.
Similarly, Apple will update your iPhone to the latest version of iOS before it is returned. iOS 10 holdouts will not like this, while there are some concerning bugs in iOS 12.1. That said, there's no way you should be with a faulty touch input just to avoid a software upgrade.
More notable is Apple's latest warning means serious hardware errors have now affected the iPhone X, iPhone 8 (details), iPhone 7 (details) and iPhone 6 (details). That kind of track record is not going to help boost Apple's new secretive iPhones sales, especially on the back of the major carriers pulling eSim support…
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Follow Gordon on Twitter, Facebook and Google+
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iPhone XS vs iPhone X: What's The Difference?
iPhone XS iPhone XS Max: What's The Difference?
iPhone XS iPhone XR: What's The Difference?
iPhone XR iPhone Vs XS Max: What's The Difference?
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Apple
'S a decision to take over the iPhone XS (details), iPhone XS Max (details) and iPhone XR (details) must be in trouble. This is premature, but attempts to woo new customers will not be able to help you.
Taking to its official website, Apple has warned the customers iPhone X models "may experience touch issues due to a component that might fail on the display module". Apple says this means "The display, or part of the display, does not respond or responds intermittently to touch" and potentially "The display reacts even though it was not touched".
Apple has confirmed the iPhone X (left) has a serious hardware problemApple
Curiously, Apple has excluded its usual line which states only a "small percentage" of devices are affected. This MacBook Butterfly keyboard has been used by MacBook Butterfly keyboard debacle.
If you have already paid for this, then you need to pay more for your iPhone. "Apple or an Apple Authorized Service Provider will replace the display module on eligible devices, free of charge. You are now eligible for a refund.
One note of caution. Apple warns iPhone X owners that "If your iPhone X has any damage which impairs the ability to complete the repair, such as a cracked screen, that will be resolved. In some cases, there may be cost associated with the additional repair. "
iPhone X front housingiFixit
This requires some consideration because iPhone repair costs are notoriously expensive and what you consider an insignificant, Apple may say needs replacing so you do not want to send a message that leaves anything to doubt. Especially if you do not have AppleCare insurance.
Similarly, Apple will update your iPhone to the latest version of iOS before it is returned. iOS 10 holdouts will not like this, while there are some concerning bugs in iOS 12.1. That said, there's no way you should be with a faulty touch input just to avoid a software upgrade.
More notable is Apple's latest warning means serious hardware errors have now affected the iPhone X, iPhone 8 (details), iPhone 7 (details) and iPhone 6 (details). That kind of track record is not going to help boost Apple's new secretive iPhones sales, especially on the back of the major carriers pulling eSim support…
___
Follow Gordon on Twitter, Facebook and Google+
More On Forbes
Apple's Next iPhones Have A 5G Problem
Apple Quietly Admits To iPhone Selfie Issue
Apple Claims Insider Will not Redesign iPhones In 2019
iPhone XS vs iPhone X: What's The Difference?
iPhone XS iPhone XS Max: What's The Difference?
iPhone XS iPhone XR: What's The Difference?
iPhone XR iPhone Vs XS Max: What's The Difference?
