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The latest flagship product from Google may have an advanced camera, but it's not without bugs, and we have another to add to the list. Unfortunately for some, using the camera in third-party applications may cause an error that completely disables the camera until you restart. Even the original camera app does not work until you turn on the phone
Weirdest Pixel 3 bug: allows a third-party application to access the camera and stops working completely pic.twitter.com/R48Fe0vJAL
– Owen Williams (@ow) October 25, 2018
The steps necessary to demonstrate the problem are apparently quite simple, but I can not reproduce the problem on my own Pixel 3, so all the hardware does not seem to be affected. Testing for yourself is as simple as opening an application capable of using the camera (eg, Snapchat or Android Messages) and trying to take a picture. If you experience this problem, the camera stream will simply be black and an error message saying "Can not connect to the camera" or "The camera device has encountered a fatal error" will appear.
The restart seems to temporarily solve the problem, thus allowing the Google Camera application to work again. But for those who are concerned, the problem will occur whenever a third-party application accesses the camera. The only long-term fix is to completely disable camera access permissions for third-party apps. On affected devices, even a factory reset and a full system cleanup / restore do not solve the problem. Some other devices, including the Pixel 2 XL, may also be affected.
When I try to use the camera with a third-party application, apart from the default camera application, the camera crashes and will not work. more until I restart the phone.
– matt honan ? (@mat) November 14, 2018
The head of the BuzzFeed News office, Mat Honan, has encountered the same problem after buying a Pixel 3 for his personal use, as a result of his positive criticism. The severity of the problem has led him to take advantage of his site's recommendation regarding the phone during his review.
The following statement was provided to BuzzFeed about the problem: "We have reviewed the reports on this issue and identified a patch that will be rolled out in the coming weeks."
We contacted a Google representative for additional information, but received no response at the time of publication. In the meantime, those concerned will have to stay away from applications that may cause the problem or risk a temporarily damaged camera the next time they attempt to take a picture.
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