[ad_1]
The stunning Samsung Galaxy Note 9 is the jewel in Samsung's mobile crown. It is exceptionally powerful, comes with an exceptional camera and has even enhanced the signature function of the note – the S Pen. But it's not perfect and every device has its own set of problems and problems.
If you encounter a problem, do not cry or throw your phone in the trash – we searched to find some of the most common issues and problems on Galaxy Note 9, as well as patches that will allow your device to work properly. .
Problem: Navigation keys do not respond
A number of users report that the soft navigation keys at the bottom of the Note 9 screen are blocked and no longer responding. Users have reported that the problem is intermittent, but when this happens, it can take between 10 and 20 taps to place an order – and often the problem does not disappear before the phone restarts.
It seems that the problem is limited to devices using the Samsung Experience launcher by default – a user using Nova Launcher said he had only the problem on his homepage Note 9.
The cause of the problem is apparently a recent update of Samsung Pay – which is why the problem has not been solved since the launch of Note 9.
Workaround:
- It seems that a phone reboot will erase the problems, at least for a while.
- A user reported that modifying the theme of his Note 9 via the Samsung Themes application had solved his problems. This is very anecdotal, but it's worth it if you get the problem consistently.
Solution:
- Since the problem is related to Samsung Pay, setting up Samsung Pay is apparently sufficient to solve the problem. It seems that an invisible form of Samsung Pay pop-up is blocking the keys and that this box disappears once Samsung Pay is set up. It's a strange solution – but apparently it works.
- Samsung is also working on an update that solves the problem. If you do not want to set up Samsung Pay, waiting for this update is the only way to solve the problem.
Problem: The camera stays on or hangs for a few seconds
Users of the official Samsung forums and XDA developers have complained about the delay and freeze when using the Note 9 camera. This problem seems to occur both during shooting and recording. video, and removing the cache, changing the MicroSD card and restarting the phone had no impact. The "Camera Broken" warning also seems to be related to this problem.
Samsung is aware of this problem and a moderator of the official forums of Samsung said that Samsung is trying to find the source of the problem.
Solution:
- Unfortunately, there is still no solution to this problem, and if the problem is really finding your goat, your only recourse is to ask Samsung to request a new phone.
Problem: Volume decreases during multimedia playback
Some users notice these video volumes decrease by several minutes in multimedia playback. The problem is happening on YouTube and other video applications, including Samsung's own video application, and it seems like this only happens minutes after reading. The problem persists in safe mode – indicating that the problem is not caused by a third-party application.
A user relayed the information of a Samsung technician who indicated a software update could solve the problem – but this is at odds with other advice from one of the official Samsung moderators, who recommended a replacement unit.
Solution:
- It is currently unclear whether this problem is related to software or hardware, and Samsung does not seem to know what is wrong. Contacting Samsung and getting a replacement unit may be your only solution at this stage.
Problem: The speaker is inconsistent during calls
Note 9 uses a lower speaker and earpiece at the top of the phone to deliver stereo sound. Unfortunately, it seems that the listener at the top of the phone is working inconsistently for some users in speakerphone mode in calls. According to some articles, the speaker will sometimes work when the phone is moved, but will be cut off at other times.
This is a particularly interesting problem because, as some users have pointed out, the loudspeaker should only work for music and video and should not be used for the loudspeaker at all. It appears that the sensor at the top of the phone cuts off the earphone speaker when it is blocked, causing intermittent service.
Potential solution:
Solution:
- There is not yet an official solution to solve this problem. So your only solution seems to be to replace your phone.
Problem: Silent notifications
Many expressed concern that Note 9's ringing and notification volumes would be quieter than other comparable phones, particularly compared to last year's Galaxy Note 8. notifications and ringtones.
Workaround:
- Unfortunately, there is not much that can be done to solve this problem at the hardware level – it's simply the loudspeaker's sound level. However, some users have suggested using an app to increase the volume. GOODEV Volume Booster is recommended.
Problem: S Pen does not save on some parts of the screen
The S Pen is a great addition to Note 9, with new features that add to the latest version of Samsung's huge phone. But this is just another element of the phone that can go wrong and some users have problems with the S Pen that does not work on some parts of their Note 9 screen.
Possible solutions:
- Do you use a protective case with a magnet? Many wallet cases use magnets to keep the lid closed, and these magnets can interfere with the S Pen and Note 9. Try removing the case and try again.
- If that does not work, you may have a defective S-screen or stylus. Contact Samsung for a replacement.
[ad_2]
Source link
